Privacy Policy

Last updated: 15th January 2026

Introduction

digitalnovaes AS ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website digitalnovaes.top and use our business process performance reporting services.

Data Controller Information

digitalnovaes AS is the data controller responsible for your personal data. Our registered office is located at Nordre gate 146, 0110 Oslo, Norway. Registration Number: 913725864. VAT Number: NO912536837MVA.

Data We Collect

We may collect and process the following categories of personal data about you:

  • Contact Information: Name, email address, telephone number, company name, job title, and business address when you contact us or request information about our services
  • Website Usage Data: Information about how you use our website, including IP address, browser type, pages visited, time spent on pages, and referring websites
  • Communication Records: Records of correspondence when you contact us via email, phone, or our contact forms
  • Technical Data: Device information, operating system, browser version, and other technical identifiers
  • Marketing Preferences: Your preferences regarding marketing communications and newsletter subscriptions

How We Use Your Information

We process your personal data for the following purposes and on the following legal bases:

  • Service Provision: To provide our business process performance reporting services and respond to your enquiries (legal basis: contract performance and legitimate interests)
  • Communication: To communicate with you about our services, respond to your requests, and provide customer support (legal basis: contract performance and legitimate interests)
  • Website Functionality: To ensure our website functions properly and provide you with relevant content (legal basis: legitimate interests)
  • Marketing: To send you marketing communications about our services, with your consent (legal basis: consent)
  • Legal Compliance: To comply with legal obligations and protect our rights (legal basis: legal obligation and legitimate interests)
  • Business Operations: For internal business purposes including analysis, planning, and service improvement (legal basis: legitimate interests)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as website hosting, email delivery, and analytics
  • Legal Requirements: When required by law, regulation, or court order
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • Consent: With your explicit consent for specific purposes

We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Generally:

  • Contact form enquiries: 3 years from last contact
  • Marketing communications: Until you unsubscribe or withdraw consent
  • Website analytics data: 26 months
  • Legal and regulatory records: As required by applicable law

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Request limitation of processing in certain circumstances
  • Right to Data Portability: Request transfer of your data in a structured format
  • Right to Object: Object to processing based on legitimate interests or for marketing purposes
  • Right to Withdraw Consent: Withdraw consent for processing based on consent

To exercise any of these rights, please contact us using the contact information provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Supervisory Authority

If you believe that our processing of your personal data violates data protection law, you have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) or your local supervisory authority.